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LeadEdu · EducationPragati Coaching, Nashik — ~50% enquiry-to-admission lift, in Marathi.
A competitive-exam institute running two annual admission cycles. The counselling desk could not keep up with peak-season enquiries, and many parents preferred Marathi. Twelve days after kickoff, every enquiry receives a same-hour response in the parent's language.
A growing coaching institute under seasonal pressure.
Pragati Coaching — competitive-exam institute
Nashik, Maharashtra
Two admission cycles per year; four counsellors; predominantly Marathi-speaking parents
Enquiry volume peaked above the desk's capacity.
During admission cycles, enquiries arrived in waves — across portals, WhatsApp and the phone. The counselling team could only respond to about half within the day.
English-only brochures and bots excluded the parents who most wanted to talk it through. Many never returned for a second touch.
Beyond the funnel, fee reminders were inconsistent and handled awkwardly by hand — straining both parent relationships and cash flow.
Four LeadEdu modules, deployed in twelve days.
Captures and qualifies parent enquiries through a tracked admission funnel.
Handles parent enquiries by phone in Marathi, Hindi and English.
Books counselling sessions and campus visits with reminders.
Polite, consistent fee-due reminders across WhatsApp and email.
Measured across one full admission cycle.
"Parents finally feel heard — in Marathi, immediately. The funnel shows us exactly where each family is in the decision."— Director, Pragati Coaching
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