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LeadHoreca · HospitalityAI automation for F&B outlets that want their margin back from the aggregator.
Across ~25 lakh F&B outlets, aggregator commission quietly eats the margin on every order. LeadHoreca builds a direct-order channel on WhatsApp, manages reservations and reviews — measured against orders shifted to direct, not seats sold.
Four leaks between a hungry customer and a profitable order.
Aggregator commission erodes every order.
Orders that come through aggregators arrive with a commission already deducted. On thin F&B margins, that share is often the difference between a profitable outlet and a struggling one.
You do not own the customer relationship.
The aggregator holds the customer's contact, the order history and the next-order prompt. The outlet that cooked the food has no way to reach the customer directly.
Reservations and order calls collide at peak.
The phone rings hardest exactly when the kitchen is busiest. Reservation and order calls get missed at precisely the hours they matter most.
Reviews decide footfall, and run unmanaged.
A run of unanswered negative reviews on Zomato or Google quietly suppresses footfall — and most outlets never ask their happy diners to leave one.
The LeadHoreca module set.
Assemble only what your outlet needs. Setup fee equals 50% of your monthly recurring. Dependencies cascade automatically in the configurator.
Direct ordering on WhatsApp that bypasses aggregator commissions.
Table reservations with automatic confirmations and reminders.
A voice agent that takes orders and reservations in seven Indian languages.
Re-engages customers who have not ordered recently.
Auto-requests and responds to reviews across Zomato, Google & JustDial.
Customer pipeline, repeat-order tracking and attribution on GoHighLevel.
What a LeadHoreca outlet typically sees.
A multi-outlet restaurant brand.
The customer. A regional restaurant brand running four outlets, heavily dependent on aggregator orders.
The problem. Commission was eroding margin on every delivery, and the brand had no direct line to its own repeat customers.
The solution. The WhatsApp Direct-Order System, AI Review Management and Lapsed Customer Campaigns, deployed in thirteen days.
The outcome. A growing share of repeat orders now comes through the direct channel — full margin, with the customer relationship owned by the brand.
"Every order we move to WhatsApp is an order we keep the full margin on — and a customer we can actually talk to again."— Operations head, restaurant brand
Placeholder case study — to be replaced with a verified customer story.
From kickoff to a measurable 90-day outcome.
Configure
You assemble your LeadHoreca stack in the configurator and receive a transparent proposal.
Deploy
We build the direct-order channel, reservations, review management and CRM, and load your menu. Daily progress updates. Full refund if scope is not delivered by Day 15.
Evaluate
The system runs live with real diners. If it is not the right fit, your monthly fee is fully refundable.
Measure
A quarterly review against direct-order share, repeat orders and review ratings — the numbers, not the activity.
Questions F&B owners ask first.
No. LeadHoreca builds a profitable direct channel alongside the aggregators, so you can shift repeat customers to direct ordering at your own pace.
The direct-order flow supports standard Indian payment methods including UPI, so checkout on WhatsApp is as quick as on any aggregator app.
Yes. The stack is configured per outlet with a shared CRM, so a multi-outlet brand gets one view of customers across locations.
The Confidence 30 Guarantee applies. If we miss the agreed scope by Day 15 you receive a full refund including setup; through Day 30 your monthly fee is refundable.
Build your LeadHoreca stack.
Choose your modules, see transparent pricing, and get a custom proposal — in under five minutes, no call required.
Build Your Hospitality Stack